Shipping & Delivery
Welcome to Our Brand. We are committed to delivering your favorite plus-size t-shirts (2XL, 3XL, 4XL) quickly, safely, and right to your doorstep.
Order Confirmation & Packing
Order Verification: Once you place an order, our team verifies your details via SMS, call, or WhatsApp (especially for Cash on Delivery orders) to ensure accurate delivery.
Processing Time: After verification, orders are carefully inspected, folded, and dispatched within 24 to 48 hours (business days).
Protective Packaging: Every order is packed in secure, moisture-resistant packaging to ensure your t-shirts arrive in perfect condition.
Delivery Timelines
Local / Same City ([Your City]): Delivered within 2 to 3 business days after dispatch.
Major Cities: Delivered within 3 to 5 business days after dispatch.
Remote Areas & Other Regions: Delivered within 4 to 7 business days after dispatch.
(Please note: Deliveries are not processed on Sundays or national public holidays.)
Shipping Rates
Standard Flat Rate: [e.g., Rs. 250 ] nationwide flat shipping fee.
Free Shipping: Enjoy FREE shipping on all orders over [e.g., Rs. 3,500 / 2 or more t-shirts]!
Cash on Delivery (COD) Guidelines
Please ensure the exact amount is available at the time of delivery to avoid any delays with the courier.
Courier services generally do not permit opening packages prior to payment. If you experience any fit or sizing issues after opening, you can easily request a swap under our Exchange Policy.
Damaged or Incorrect Packages
If the outer flyer or packaging appears heavily damaged or tampered with upon arrival, please take a clear photograph or video before accepting it, or refuse delivery.
Report any transit damage or incorrect items to our support team within 24 to 48 hours of receipt so we can resolve it immediately.
Shipping Costs for Exchanges
Size swaps: A nominal delivery fee of [e.g., Rs. 250] applies to cover the replacement shipping.
Defective or incorrect item sent by us: We cover 100% of the shipping costs for the exchange.
Refunds
If you have questions about your shipment status, delays, or delivery instructions, contact us:
WhatsApp / Phone: 033123456789
Email: info@xyz.com
Operating Location: Karachi, Sindh, Pakistan
